Charging station notifications

Configuration · Local interface

Article contents

This professional procedure describes a specific original configuration or local SmartSystem interface. Verify applicable steps and parameters against the control unit and supplied equipment's documentation. It is not universal for every TouchPoint variant.

Charging station notifications

Function: Charging station notifications when charging ends

Description: Lets users receive a notification on their phone through WhatsApp, Viber or SMS whenever their electric vehicle finishes charging.

Configuration procedure:

1. Phone number format:

  • A character before the phone number specifies which application receives the notification. With no character, or with W, the message is sent through WhatsApp; V selects Viber and S selects SMS.
  • For a user entered in a file, separate numbers with commas and no spaces. Each number can use a different prefix. You can therefore enter the same number several times with different prefixes to receive notifications through several applications at once.
  • Enter the number in one of these formats: 421948111222, +421948111222, 0948111222
  • Possible formats for sending messages to the example number 0948111222:
    • Whatsapp: 0948111222,421948111222,+421948111222
    • Whatsapp: W0948111222,W421948111222,W+421948111222
    • Viber: V0948111222,V421948111222,V+421948111222
    • SMS: S0948111222,S421948111222,S+421948111222

2. Configuring notifications for the charging station owner:

  • Open `About → Edit` in the charging station's SmartSystem. If you do not have access to this interface, ask the station owner or contact AgeVolt support.
  • Enter the phone number that should receive notifications under Owner tel and/or CPO tel.
  • Both numbers then receive a notification after any charging session ends across the whole site.

 

3. Configuring notifications for individual users:  

  • Under `Users`, select `Users from file`.
  • Create a file using the template linked in the first row. Each row contains the user's card number and a `Phone number` in the last column.
  • You can also add users who are registered on my.agevolt.com or another OCPP backend to which our stations are connected.
  • If you already have a local user file, add the phone number in its last column (column M).
  • The phone number cell can contain up to four numbers separated by commas.
  • Upload the file to the charging station using Upload a new file with Users data(Users.csv) and after it loads, confirm with Replace the whole actual file with import file.

 

 

4. What the notification looks like after charging:

  • Viber and SMS messages arrive from an account named AgeVolt. You see the sender's name instead of a phone number.
  • WhatsApp notifications arrive from the phone number +421 948 134 456
  • Both Viber and WhatsApp show the AgeVolt logo as the account image, helping you recognise a charging station notification.
  • The notification contains:
    • static text: Charging station notification
    • static text: Charging finished 
    • dynamic text: Energy charged: 00.00kWh
    • dynamic text: User: XXXXX (the user name entered in column A of the file)
    • dynamic text: Location: XXXXX (the location name entered under About in SmartSystem)
    • dynamic text: Station: XXXXX (the connector name entered under EVSE in SmartSystem)
    • static text: my.agevolt.com +421222122214 (AgeVolt support line)

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